On 30 August 2017, UNICEF requested the support of emergency.lu for their operations in the Kasai region in DRC. Decades of armed conflict in the eastern part of the Democratic Republic of Congo (DRC), political unrest and insecurity have resulted in a complex humanitarian crisis.

On 10 November 2013, two emergency.lu rapid deployment kits, together with 4 VSAT experts from the Luxembourg Civil Protection, were deployed to the Philippines within the framework of an IHP support mission to UNDAC/OCHA. One additional emergency.lu rapid deployment kit and one regular kit were sent from the Humanitarian Response Depot in Dubai to the Philippines in support of the Emergency Telecommunications Cluster (ETC).