A fast-acting crisis
response system.
A programme since 2012 by
Who we are and what we do
Launched in 2012, emergency.lu was initially developed as a satellite-based telecommunications platform to rapidly restore connectivity in the aftermath of disasters.
Over time, it has evolved into Luxembourg’s comprehensive emergency response mechanism, offering a broad range of support services tailored to humanitarian needs worldwide.
Today, emergency.lu goes far beyond connectivity and ICT support, and evolved into a fast-acting crisis response system maintaining a strategic humanitarian stockpile, carrying out aerial medical evacuations, strengthening local capacities, and providing essential humanitarian infrastructure assistance all around the world.
Satellite Communication and ICT
Mobile satellite-based connectivity restoring voice, data, and internet in disaster-affected areas.
Humanitarian Stockpile
Rapidly deployable relief items supporting immediate humanitarian needs during crisis .
Capacity Building
Training and preparedness activities strengthening the skills of humanitarian and local responders.
Medical Evacuations
Coordination of medical evacuations providing urgent care when local health systems are overwhelmed.
Field Solutions
Support to restore essential humanitarian infrastructure and services in regions affected by emergencies.
Technical Assistance
Deployment of highly skilled experts to support different aspects of response during crisis.
Our recent operations
Venezuela Earthquake Shelter Items Donation
- Earthquake
- Stockpile
Following the June 2026 double earthquake in Venezuela, Luxembourg donated emergency.lu generators and high-performance tents through the UCPM, supporting ongoing relief operations and providing vital…
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Providing vital Connectivity in La Guaira
- Earthquake
- SatCom&ICT
Following the June 2026 earthquake emergency in Venezuela, emergency.lu deployed a satellite communications module in Caraballeda, restoring internet connectivity for healthcare workers, humanitarian …
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Shelter Support for Raqqa and Deir ez-Zor
- Floods
- Stockpile
Luxembourg provided family tents from its humanitarian stockpile to support flood‑affected communities in Raqqa and Deir ez‑Zor, ensuring rapid shelter assistance for displaced households amid ris…
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