A mobile satellite-based, telecommunications platform.

A programme since 2012 by

Luxembourg Aid and Development

Who we are

emergency.lu provides an end-to-end solution for rapid emergency telecommunication.

emergency.lu is a platform created to re-establish communications following man-made or natural disasters to support the coordination efforts of humanitarian organisations in the field.

In numbers

5 ongoing deployments.
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29 countries supported.
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14,3terabytes transmitted in 2022.
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Recent missions

Farchana, Chad 2023

01/09/2023 ONGOING
  • Humanitarian crisis
  • Support

The conflict in Darfur has led to the looting and destruction of large numbers of UN offices, guesthouses and warehouses across the region, as well as the evacuation of international staff and the sel…

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Turkiye earthquake 2023

07/02/2023 19/05/2023
  • Humanitarian crisis
  • Natural disaster

On 6 February 2023, at 04:17 TRT (01:17 UTC), a Mw 7.8 earthquake struck southern and central Turkey and northern and western Syria. The epicenter was 37 km (23 mi) west–northwest of …

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NASA, CC0, via Wikimedia Commons

Tonga

28/08/2022 30/04/2023
  • Natural disaster

One of the largest eruptions of the Hunga-Tonga-Hunga-Ha-apai underwater volcano in the past 30 years occurred on 15 January 2022. Requested by the emergency telecommunications cluster, Luxembourg dep…

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Insights

Latest news

UNHCR IT Emergency Management Training 2023

12/14/2023

ETC Operations Course 2023

11/30/2023

The ETC Operations Course is a three-day training course which is directed towards Humanitarian responders who are likely to deploy with the ETC or as part of other inter-agency ICT emergency responses.

Vaccine Refrigerators & Transport Boxes to Gaza

11/23/2023

Luxembourg has provided, through the EU humanitarian response capacity, medical and logistical support including:

What our partners say

All this would not be possible without them!
Partner organisation

"In the field, it’s not just about only technical support but requires trust, reliability and work together as family – We have come a long way to building this trust and partnership with emergency.lu and it continues to strengthen and deepen."