A fast-acting crisis
response system.

A programme since 2012 by

Luxembourg Aid and Development

Who we are and what we do

A trusted global partner providing connectivity and crisis response wherever it’s needed.

Launched in 2012, emergency.lu was initially developed as a satellite-based telecommunications platform to rapidly restore connectivity in the aftermath of disasters.

Over time, it has evolved into Luxembourg’s comprehensive emergency response mechanism, offering a broad range of support services tailored to humanitarian needs worldwide.

Today, emergency.lu goes far beyond connectivity and ICT support. It has become a fast-acting crisis response system, maintaining a strategic humanitarian stockpile, conducting aerial medical evacuations, strengthening local capacities, and providing essential infrastructure support across the globe.

Satellite Communication and ICT

Mobile satellite-based connectivity restoring voice, data, and internet in disaster-affected areas.

Humanitarian Stockpile

Rapidly deployable relief items supporting immediate humanitarian needs during crisis .

Capacity Building

Training and preparedness activities enhancing the capabilities of humanitarian and local responders.

Medical Evacuations

Coordination of medical evacuations providing urgent care when local health systems are overwhelmed.

Field Solutions

Support to restore essential humanitarian infrastructure and services in regions affected by emergencies.

Technical Assistance

Rapid deployment of highly skilled experts to support crisis response operations.

Our recent operations

Shelter Items and Generators for Panama Earthquake Response

21/10/2026 09/11/2026
  • Earthquake
  • Stockpile

Following the devastating October 2026 earthquake in Panama, emergency.lu deployed multipurpose tents and diesel generators to support emergency operations, restore essential services and assist commu…

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Flood Response in Senegal following severe October Flooding

22/10/2026 05/11/2026
  • Floods
  • Stockpile

Following devastating floods triggered by record rainfall in October 2026, emergency.lu supported Senegal’s response efforts by deploying high-capacity water pumps and technical equipment to help au…

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Stockpile Deployment for Nepal Flash Flood Response

04/09/2026 07/09/2026
  • Floods
  • Stockpile

Following the devastating ice avalanche-triggered floods that struck Nepal on 26 August 2026, Luxembourg rapidly deployed 1000 tarpaulins and 500 body bags from the emergency.lu stockpile, among the f…

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In numbers

6 ongoing operations.
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107 total operations.
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50 countries  supported.
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Latest news

Venezuela Earthquake Response: emergency.lu Delivers a Full-Spectrum Deployment in Support of International Relief Efforts

22/07/2026

Milestone for Sustainable Community Connectivity: ETC Sahel Project Final Report Published

22/06/2026

The Long Journey of Ranger‑170: A Veteran of Humanitarian Connectivity

29/05/2026