A mobile satellite-based, telecommunications platform.

A programme since 2012 by

Luxembourg Aid and Development

Who we are

emergency.lu provides an end-to-end solution for rapid emergency telecommunication.

emergency.lu is a platform created to re-establish communications following man-made or natural disasters to support the coordination efforts of humanitarian organisations in the field.

In numbers

6 ongoing deployments.
30 countries supported.
14,3terabytes transmitted in 2022.

Recent missions

Hurricane Beryl, Caribbean

06/07/2024 ONGOING
  • Natural disaster
  • Support

Following the havoc caused by Hurricane Beryl, Luxembourg has deployed its emergency.lu solution and members of its Humanitarian Intervention Team to support the affected populations and UNOCHA's reli…

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Farchana, Chad 2023

01/09/2023 ONGOING
  • Humanitarian crisis
  • Support

The conflict in Darfur has led to the looting and destruction of large numbers of UN offices, guesthouses and warehouses across the region, as well as the evacuation of international staff and the sel…

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Turkiye earthquake 2023

07/02/2023 19/05/2023
  • Humanitarian crisis
  • Natural disaster

On 6 February 2023, at 04:17 TRT (01:17 UTC), a Mw 7.8 earthquake struck southern and central Turkey and northern and western Syria. The epicenter was 37 km (23 mi) west–northwest of …

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Latest news

UNHCR IT Emergency Management Training 2023


Hosted by the Government of Luxembourg, the United Nations High Commissioner for Refugees (UNHCR) IT Emergency Management Training took place at the CEFOS Facility in Remich from December 4th to December 14th.

ETC Operations Course 2023


The ETC Operations Course is a three-day training course which is directed towards Humanitarian responders who are likely to deploy with the ETC or as part of other inter-agency ICT emergency responses.

Vaccine Refrigerators & Transport Boxes to Gaza


Luxembourg has provided, through the EU humanitarian response capacity, medical and logistical support including:

What our partners say

All this would not be possible without them!
Partner organisation

"In the field, it’s not just about only technical support but requires trust, reliability and work together as family – We have come a long way to building this trust and partnership with emergency.lu and it continues to strengthen and deepen."