A fast-acting crisis
response system.
A programme since 2012 by
Who we are and what we do
Launched in 2012, emergency.lu was initially developed as a satellite-based telecommunications platform to rapidly restore connectivity in the aftermath of disasters.
Over time, it has evolved into Luxembourg’s comprehensive emergency response mechanism, offering a broad range of support services tailored to humanitarian needs worldwide.
Today, emergency.lu goes far beyond connectivity and ICT support. It has become a fast-acting crisis response system, maintaining a strategic humanitarian stockpile, conducting aerial medical evacuations, strengthening local capacities, and providing essential infrastructure support across the globe.
Satellite Communication and ICT
Mobile satellite-based connectivity restoring voice, data, and internet in disaster-affected areas.
Humanitarian Stockpile
Rapidly deployable relief items supporting immediate humanitarian needs during crisis .
Capacity Building
Training and preparedness activities enhancing the capabilities of humanitarian and local responders.
Medical Evacuations
Coordination of medical evacuations providing urgent care when local health systems are overwhelmed.
Field Solutions
Support to restore essential humanitarian infrastructure and services in regions affected by emergencies.
Technical Assistance
Rapid deployment of highly skilled experts to support crisis response operations.
Our recent operations
UNDAC Support via IHP for the Venezuela Earthquake Response
- Earthquake
- Field Solutions
Following the Venezuela earthquake, Luxembourg deployed two experts to establish and operate a self-sufficient base camp for UNDAC teams supporting the humanitarian response.
Learn more
Venezuela Earthquake Shelter Items Donation
- Earthquake
- Stockpile
Following the June 2026 double earthquake in Venezuela, Luxembourg donated emergency.lu generators and high-performance tents through the UCPM, supporting ongoing relief operations and providing vital…
Learn more
Providing vital Connectivity in La Guaira
- Earthquake
- SatCom&ICT
Following the June 2026 earthquake emergency in Venezuela, emergency.lu deployed a satellite communications module in Caraballeda, restoring internet connectivity for healthcare workers, humanitarian …
Learn more
