A mobile satellite-based, telecommunications platform.
A programme since 2012 by
Who we are
emergency.lu is a platform created to re-establish communications following man-made or natural disasters to support the coordination efforts of humanitarian organisations in the field.
In numbers
Recent missions
Panama Mission 2024
- Support
Luxembourg, together with UNHCR, the UN Refugee Agency and Cisco Crisis Response, embarked in May on a two-week mission to the Darien province of Panama. Our teams successfully installed critical inte…
Learn moreHurricane Beryl, Caribbean
- Natural disaster
- Support
Following the havoc caused by Hurricane Beryl, Luxembourg has deployed its emergency.lu solution and members of its Humanitarian Intervention Team to support the affected populations and UNOCHA's reli…
Learn moreFarchana, Chad 2023
- Humanitarian crisis
- Support
The conflict in Darfur has led to the looting and destruction of large numbers of UN offices, guesthouses and warehouses across the region, as well as the evacuation of international staff and the sel…
Learn moreInsights
UNHCR IT Emergency Management Training 2023
- Capacity Building
Hosted by the Government of Luxembourg, the United Nations High Commissioner for Refugees (UNHCR) IT Emergency Management Training took place at the CEFOS Facility in Remich from December 4th to December 14th.
ETC Operations Course 2023
- Capacity Building
The ETC Operations Course is a three-day training course which is directed towards Humanitarian responders who are likely to deploy with the ETC or as part of other inter-agency ICT emergency responses.
Vaccine Refrigerators & Transport Boxes to Gaza
- Operations
Luxembourg has provided, through the EU humanitarian response capacity, medical and logistical support including:
What our partners say
"In the field, it’s not just about only technical support but requires trust, reliability and work together as family – We have come a long way to building this trust and partnership with emergency.lu and it continues to strengthen and deepen."
Phyza Jameel
Services for Communities Adviser for ETC, WFP