Upon their return, in January 2010, the humanitarian rescue teams pointed out the lack of coordination of international aid in Port-au-Prince due to the destruction of the existing telecommunications infrastructure.
As the first 72 hours after a disaster are crucial for saving lives, rapid and organised aid on the spot is essential.
Faced with this problem, Luxembourg’s Directorate for Development Cooperation and Humanitarian Affairs saw the need for a mobile and deployable solution and this led to the development of the emergency.lu platform.
A public-private partnership
Emergency.lu is a public-private partnership by the Ministry of Foreign Affairs of Luxembourg in collaboration with a consortium of Luxembourg companies and organisations: SES, HITEC and Luxembourg Air Rescue.
It is designed to help the humanitarian and civil protection community in the field to (re-) establish telecommunication services and support effective communication and coordination of first responders.
Emergency.lu can be deployed by the Government of Luxembourg anywhere in the world within hours of a natural catastrophe or man-made crisis.
What our partners say...
Communication, engagement and support has been outstanding and very professional. We strive to further strengthen and develop the support and assistance to the humanitarian program of emergency.lu.
The Luxembourg Air Ambulance (LAA) is honoured to have partnered with the emergency.lu programme since 2012. The LAA has consistently appreciated the exceptional collaboration within the parameters of this public-private partnership.