A mobile satellite-based, telecommunications platform.

A programme since 2012 by

Luxembourg Aid and Development

Who we are

emergency.lu provides an end-to-end solution for rapid emergency telecommunication.

emergency.lu is a platform created to re-establish communications following man-made or natural disasters to support the coordination efforts of humanitarian organisations in the field.

In numbers

5 ongoing deployments.
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30 countries supported.
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14,3terabytes transmitted in 2022.
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Recent missions

Panama Mission 2024

12/05/2024 26/05/2024
  • Support

Luxembourg, together with UNHCR, the UN Refugee Agency and Cisco Crisis Response, embarked in May on a two-week mission to the Darien province of Panama. Our teams successfully installed critical inte…

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Hurricane Beryl, Caribbean

06/07/2024 28/07/2024
  • Natural disaster
  • Support

Following the havoc caused by Hurricane Beryl, Luxembourg has deployed its emergency.lu solution and members of its Humanitarian Intervention Team to support the affected populations and UNOCHA's reli…

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Farchana, Chad 2023

01/09/2023 ONGOING
  • Humanitarian crisis
  • Support

The conflict in Darfur has led to the looting and destruction of large numbers of UN offices, guesthouses and warehouses across the region, as well as the evacuation of international staff and the sel…

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Insights

Latest news

OCHA – UNDAC Operational Partners Course

09/20/2024

The UNDAC Operational Partners Course is OCHA’s Response Support Branch’s (RSB) tailored offering to meet the training needs of UNDAC operational partners and associate partners to be familiar with UNDAC’s purpose and role within the international humanitarian response framework.

ETC Let’s Comm 2024

09/20/2024

Let's Comm is a five-day training course which is directed towards humanitarian workers, with a background in analogue VHF communications and specialized in ICT, who require expertise in the deployment of DMR Digital radio infrastructure.

ETC Let’s Net 2024

09/20/2024

Let’s Net training aims at preparing humanitarian workers to respond more efficiently in emergencies by deploying, running and supporting the Emergency Telecommunications Cluster (ETC) Data and Voice services.

What our partners say

All this would not be possible without them!
Partner organisation

"In the field, it’s not just about only technical support but requires trust, reliability and work together as family – We have come a long way to building this trust and partnership with emergency.lu and it continues to strengthen and deepen."