In december 2013, emergency.lu won the « Trophée européen » as part of the « Trophées de la Résilience Sociétale » awarded by the French High Committee for Civil Defense. The «Trophées de la Résilience Sociétale » goal is to reward every two years the best initiatives aiming at improving social resiliency, security and protection of vulnerable populations against majors risk and threats.

On the occasion of the « Expocrise » in Paris, the distinction was handed over to the Gouvernement luxembourgeois during an official ceremony.