Public-private partnership emergency.lu was formed with the aim of providing communication services in remote areas hit by humanitarian crises. An initiative between the Luxembourg government, SES, Hitec Luxembourg and the Luxembourg Air Ambulance, the platform was first deployed in January 2012 to provide assistance during the civil war in South Sudan.

Ten years later, it is now being deployed to help the humanitarian crisis that has swept through Ukraine following the invasion and targeting of civilians by Russian military forces.