Our operations are built on partnership. We do not deploy, implement, or innovate in isolation.
Every mission, solution, and field presence is the result of structured cooperation with actors who each play a distinct and indispensable role.
Operational Partners
These are the organizations on whose behalf, or in close coordination with whom, we implement operations and deliver solutions.
This includes UN partner agencies and institutional actors such as DG ECHO. They identify needs, mandate interventions, or channel resources that enable assistance to reach affected populations. Our role is to translate those needs into concrete, field-ready operational support.
Partnership Model
Emergency.lu is based on a partnership between the Ministry of Foreign and European Affairs, Defence, Development Cooperation and Foreign Trade of Luxembourg in collaboration with implementing entities, and commercial companies alike, treating all partners as equal contributors united by a shared humanitarian objective.
Each partner brings distinct expertise—whether strategic coordination, operational capacity, or specialized technical solutions—but cooperation is based on mutual respect, trust, and complementarity, not hierarchy.
This approach enables emergency.lu to integrate humanitarian, public, and private‑sector strengths into a single, coherent system capable of delivering reliable, timely, and high‑quality services wherever crises occur.
9 Partners
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CGDIS
DSV
ETC
HITEC
IHP
iom
Luxembourg Air Services
OCHA
SES
UNHCR
UNICEF
WFP
World Health Organization (WHO)
TESTIMONIALS
What our partners say...
Communication, engagement and support has been outstanding and very professional. We strive to further strengthen and develop the support and assistance to the humanitarian program of emergency.lu.
The Luxembourg Air Ambulance (LAA) is honoured to have partnered with the emergency.lu programme since 2012. The LAA has consistently appreciated the exceptional collaboration within the parameters of this public-private partnership.